Privacy Policy

We only collect personal information necessary for the purposes for which it is collected. This may include:

• Identifying information: name, email address, phone number
• Browsing data: IP address, browser type, pages visited, visit duration, cookies and similar technologies
• Communication data: messages sent via our contact form (Join Us)

We use your personal information for the following purposes:

• Responding to your requests and providing customer service
• Improving our website through statistical analysis (with your consent)
• Measuring the effectiveness of our advertising campaigns (with your consent)
• Displaying the location of our establishment and practical information
• Complying with our legal obligations

Who has access to your information at Nacho Pub?

Access to your personal information is limited to staff, agents and representatives of Groupe Limonade who need it in the performance of their duties (customer service, marketing, management). Our employees are trained on the importance of protecting personal information.

Transfers Outside Quebec

The providers mentioned above process data on servers located mainly in the United States. In accordance with section 17 of the Act respecting the protection of personal information in the private sector, we ensure that these transfers are governed by adequate contractual safeguards.

In accordance with Law 25, you have the following rights:

• The right to request access to the personal information we hold about you
• The right to request the correction of inaccurate, incomplete or equivocal information
• The right to request the deletion (erasure) of your information in cases provided by law
• The right to withdraw your previously given consent
• The right to object to the processing of your information in certain circumstances
• The right to data portability: to receive your information in a structured, commonly used format
• The right to request the cessation of the dissemination of your personal information

To exercise these rights, contact our Person in Charge of the Protection of Personal Information at [email protected]. We are committed to responding within 30 days of receiving your request. If your request is complex, this deadline may be extended by an additional 30 days, with notice.

Right to File a Complaint

If you believe we have not adequately addressed your concerns, you have the right to file a complaint with the Commission d'accès à l'information du Québec (CAI): Phone 1-888-528-7741, Website www.cai.gouv.qc.ca

We take the security of your data very seriously. Our measures include:

Technical measures: encryption of data in transit (TLS v1.2+), HTTPS protocols, access controls, regular backups.

Organizational measures: access limited to authorized personnel, training on data protection, internal policies, incident response procedures, documentation of confidentiality incidents for 5 years.

Data Breach Notification

In the event of a breach of the security of your personal data that presents a serious risk of harm, we are committed to informing you as soon as possible (no later than 72 hours after discovery), to notifying the CAI and to recording the incident in our register.

No method of transmission over the Internet is completely secure. Although we do our best to protect your information, we cannot guarantee absolute security.

We retain your personal information only as long as necessary to respond to your request, comply with our legal obligations, resolve disputes or enforce our agreements.

• Contact requests: approximately 2 years after our last interaction.
• Advertising data (Google, Meta): according to each platform's own settings.

When your information is no longer necessary, we securely delete or anonymize it in accordance with Law 25.

We may update this Policy periodically to reflect changes in our practices or in legislation. We will inform you of any significant changes by posting the new version on this page with an updated revision date. Your continued use of our site after the posting of a modified version constitutes your acceptance of the changes.

Groupe Limonade has designated a Person in Charge of the Protection of Personal Information (PCPPI) who oversees our privacy practices and ensures compliance with applicable laws.

Role of the Person in Charge: monitor compliance with Law 25, review our data processing processes, handle access requests and complaints, provide staff training, maintain the register of confidentiality incidents.

For any questions regarding this Policy or to exercise your rights:

We are committed to complying with the Act respecting the protection of personal information in the private sector (RLRQ c P-39.1), as amended by Law 25, as well as the Personal Information Protection and Electronic Documents Act (PIPEDA) for interprovincial activities.